Refund policy
Thanks for shopping at www.questpond.com
If you are not entirely satisfied with your purchase, we're here to help.
Refunds or Cancellation
If you do not find the product as your fit, you need to get back within 12 hrs. Your amount will be refunded deducting payment gateway + service charges.
Your refund will be approved if requested within stipulated mentioned time; we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Non- Refundable/ Non- returnable Products / Services:
If you have crossed 12 hrs after placing order it will be considered non-refundable.
Contact Us
If you have any questions on how to return your item to us, contact us.
Email id:Â questpond@questpond.com
Contact Number:Â +91-9967590707/+91-7700975156/+91-22-49786776
Postal Address: 3D4, 3rd Floor, D-Wing, Gundecha Onclave, Kherani Road, Next to Post Office, Sakinaka, Andheri (East), Mumbai – 400072.